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Information Technology Select Category and delete this line
Radford & Blacksburg, VA
This is a Careers Position

Information Technology Technician
TechLab, Inc. develops, manufactures and distributes medical diagnostic tests. This company places emphasis on science and collaboration with universities. We are looking to add a Senior Information Technology Technician to our team.

An employee in this position can expect to perform the following duties:
• Assist in maintaining TechLab network
• Provide user support via Active Directory and Microsoft 365/Entra ID
• Inform employees of technology problems that may affect the workday
• Grant access to building entry via access control system
• Assist Information Technology Manager with making technology purchasing decisions
• Maintain shipping software (FedEx, UPS)
• Keep computer systems patched and up to date
• Manage projects assigned by the Information Technology Manager
• Monitor ticketing system to help users with information technology issues
• Communicate clearly with employees to understand technological problems
• Perform advanced maintenance and configuration of ERP software
• Maintain and troubleshoot printers
• Stay abreast of advances in technology
• Move computers, printers and desks as necessary
• Move heavy objects with a dolly

An employee in this position must be able to lift upwards of 50lbs and travel between the TechLab Radford and Blacksburg offices.
TechLab offers a competitive salary with excellent benefits. This position requires candidates to possess an Associate’s degree plus 3 years of experience working in IT. Interested candidates should send a resume to careers@techlab.com, Blacksburg, Virginia 24060. EOE.